Official Refund and Extension Policy

Groupons

No Holds. No refunds. No extensions. Not transferable.

We follow Groupon’s policies as printed on your voucher.

You must activate your voucher before or on the expiration date. After the expiration date your voucher converts to cash value.

Your unredeemed voucher never loses its cash value – applied to Yoga Classes Only.

Groupon cannot be used for Shop purchases, kids’ yoga, prenatal yoga, special events, specialty classes (including MELT and TRX), or workshops. (Melt Yoga is allowed in this package)

Groupon vouchers can only be activated and redeemed in the studio.

Please note: Groupon fine print specifies that you may not use a Groupon if you have attended yoga at Liberty Yoga in the past six months.

 

10 Class Trial Coupon ($45 for 10 classes)

For new clients only. This package is only available once.

No Holds. No refunds. No extensions. Not transferable.

These can only be purchased in the studio.

Expires 91 Days from first visit.

10 Class Trial Coupons cannot be used for kids’ yoga, prenatal yoga, special events, specialty classes (including MELT and TRX), or workshops. (Melt Yoga is allowed in this package)

Please note: Groupon fine print specifies that you may not use a Groupon if you have attended yoga at Liberty Yoga in the past six months. We ask you, please do not purchase a Groupon after using a 10 class trial package.

 

Workshops

If you cancel in the office, in writing via email, or by calling and leaving us a message before the day of the event you can have a full refund.

If you cancel on the day of the workshop you will receive a credit.

 

Class Purchases including drop in class, 4 class pack, 10 class pack, and unlimited packages

No Holds. No refunds. No extensions. Not transferable.

4 class packs expire in one month from first visit and can be used for any yoga class at the studio.

10 class packs expire in 91 days from first visit and can be used for any yoga class at the studio.

For 4 class packs, if your regularly attended class is cancelled by Liberty Yoga (For example, due to weather) we will give you a one week extension. Please request this at the front desk.

In special circumstances we occasional offer extensions for clients who have purchased full price packages. Please request this at the front desk.

 

Memberships – AutoRenew

No refunds. No extensions. Not transferable.

1 year memberships have a 3 month hold option for any reason.

Morning yoga packages are 4 months duration and only allow a hold for injury.

Charge dates are the 1st or 15th.  You cannot put a membership on hold for less than one month and it must be from your charge date. You may Cancel  / Terminate for illness or moving. You must notify us of a change to your account in writing using our Hold Termination form 15 days before your charge date.

 

Online Sign Ups

If you sign up to take a class online and fail to cancel your reservation you will NOT be charged.

 

Closing and Cancellation Policy

Liberty Yoga reserves the right to cancel classes in emergency situations, for example, weather or illness of an instructor.  This is infrequent but it does happen from time to time.  Liberty Yoga infrequently replaces regular yoga classes for special events that may have an additional charge.  This information is shown on the online schedule and in email communications and announced in class.

  • For 4 class packs, if your regularly attended class is cancelled by Liberty Yoga (For example, due to weather) we will give you a one week extension. Please request this at the front desk.
  • For unlimited yoga or unlimited morning yoga packages – unfortunately we will not offer make-ups or extensions in the event of emergency closings.